Who we are and what we do.
It's hard to find an online store that is both trustworthy and transparent.
Well, The Pets Circle South Africa is different, we’re on a mission to change the way people see online store. How many times have you heard this statement “I don’t really trust online stores because I don’t know who I am dealing with?” Well, we are different, our store is managed and run by our directors, and they are hands on in dealing with every order and query.
WHERE DID IT ALL BEGIN?
2020 was one of those years that knocked everyone for a six, and that’s putting it lightly. I was at the time working in the tobacco industry, and not in the illegal trade either. I know right, bad call. But any ways back to our story. I lost my job in March and spend the next 8 months looking high and low for the right opportunity to show up. In this time, I also manage to complete my degree with Unisa, go me!
In August I got a phone call that would change my life completely, an old employer of mine call and told me about a business that’s on the market. I was interested in what he had to say. This was the first time I heard about The Pets Circle, a small online pet store looking for some love. I knew right away this was going to be my baby.
I am no IT expert, so why ecommerce? I believe that ecommerce is the future of retail and who doesn’t like shopping in their PJ’s. Like most people I also hate going to the shops, standing in lines, getting annoyed by everyone in the shop. With technology there in no need to go to the physical shop anymore. We have access to what ever we need in our pockets. We can now go on that well deserved shopping spree right from the couch, and I love that! There in no better feeling then clicking that add to cart button and watching the progress bar hit 100% or is it just me.
WHAT MAKES THE PETS CIRCLE DIFFERENT?
There are many different online pet stores out there, what makes us different? Firstly, we don’t see ourselves as just an online store, we are a community for animal lovers to interact with each other, this is way we picked the circle as our logo. Secondly, we don’t only sell pet supplies, our make focus is to sell you time. We want you to send the least amount of time in our store, our motto is “Get In, Click, done” our goal is to provide the fastest way to get your pet goodies and then get back to your life. Lastly, because I am personally involved in all the orders and quires, you will be dealing with a real person, nothing grates me like sending an email or WhatsApp and never hearing back. At The Pets Circle we treat everyone like family and will go out of way to provide the best service possible.
WHERE CAN YOU FIND US?
We are on Facebook and Instagram; you can also get us on WhatsApp and email:
Whats App: +27 71 297 3685